Overview
Kasamba's email reading option is one of the most distinctive—and underused—features on the platform. Unlike live chat or phone sessions where you're billed by the minute and the interaction is real-time, an email reading is a purchased written response from an advisor. You submit a question or a set of questions and receive a detailed, considered written answer within a timeframe set by the advisor (typically 24–72 hours). Email readings tend to be more reflective and thoroughly developed than live-session responses, because the advisor has time to sit with your question, conduct the reading at their own pace, and write a polished response without the pressure of real-time delivery. For complex, multi-faceted questions—particularly around love situations, life path decisions, or grief processing—email readings often produce more complete guidance than a rushed 10-minute chat.
Step-by-Step Guide
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Navigate to an advisor's Kasamba profile and look for the 'Email' icon alongside the chat and phone icons. Not all advisors offer email readings—this option is at each reader's discretion. If an advisor you like doesn't offer email, look for a similar reader who does.
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Click the email icon to view the advisor's email reading price. Email readings are priced as flat fees rather than per-minute rates—a typical email reading on Kasamba costs between $15 and $75 depending on the advisor's tier and the scope of the reading they're advertising.
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Some advisors offer different email reading packages: a basic question response (one to two questions), a comprehensive relationship reading, a career outlook reading, or a spiritual overview. Select the package that matches what you're seeking. Read the package description carefully to understand exactly what's included—specifically how many questions you can ask and the approximate length of the response.
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After purchasing, you'll be directed to a submission form where you enter your question or questions. Be as specific as possible without making the question so narrow it can only produce a one-sentence answer. Good email questions have context ('I ended a three-year relationship two months ago and am wondering whether my ex is thinking about reconnecting') and a specific focus ('What does your reading show about his current feelings and the likelihood of contact before summer?').
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Submit your question. You'll receive an email confirmation with the advisor's stated response timeframe. Most advisors reply within 24–48 hours; some respond within a few hours for an additional expedite fee. Your response will appear in your Kasamba message inbox and be sent to your registered email.
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When you receive the response, read it in full before deciding whether to follow up. Kasamba allows a certain number of follow-up questions within the same reading purchase (varies by advisor—check the package description). If the response leaves key questions unanswered, use a follow-up question rather than purchasing a new reading.
Pro Tips
Structure your submission as two or three focused questions rather than one enormous open-ended question. Advisors consistently produce more detailed and useful responses when they have clear, specific anchors to work from.
Avoid questions that can only be answered yes or no. 'Will he come back?' is worse than 'What is the energy around my ex right now, and what does your reading show about the possibility of reconnection in the next three months?'
Save your email reading response as a PDF or screenshot it immediately upon receipt. Kasamba's message history is reliable, but having your own copy means you're never at risk of losing the reading if there's a system issue.
If an advisor's email reading response feels superficial or template-like (generic advice that could apply to any relationship situation), contact Kasamba customer support within 14 days. This is grounds for a satisfaction complaint and potential credits, as email readings represent a purchased product with an implied quality standard.
If This Platform Isn't Working for You
If you need an even more flexible written-response format, Purple Garden allows you to send detailed written messages to advisors within the app's chat interface, and some advisors respond with extended written readings that function similarly to email readings. The difference is the response arrives within the app rather than your email inbox, and pricing is per-message rather than flat-fee.