Overview
Leaving a review on Keen after a session is one of the most valuable things you can do for the psychic community—accurate reviews are how other users find trustworthy readers and avoid poor experiences. Keen's review system is straightforward but has a few details worth knowing: reviews are tied to completed sessions only, they require a minimum session length, and they can only be submitted during a specific window after the session ends. Understanding the process also helps you write reviews that are genuinely useful to other seekers, rather than the vague one-liners that tell readers nothing. This guide covers both the mechanical process of submitting a review and the elements of a helpful, detailed review that other users will actually benefit from.
Step-by-Step Guide
- 1
Complete a session with a Keen advisor that meets the minimum length threshold. Keen requires sessions to be at least a certain duration before the review option appears—very short sessions (under two minutes) typically do not qualify. Aim to complete at least a five-minute session to guarantee review eligibility.
- 2
After the session ends, Keen will send a follow-up email to your registered email address with a prompt to rate your advisor. Alternatively, log in to keen.com and navigate to 'My Account,' then 'Reading History.' Find the session you want to review and click 'Leave Feedback.'
- 3
Select a star rating from one to five. Keen's rating scale is visible on every advisor profile and directly affects their search ranking and featured placement. A three-star rating reflects an average experience—neither exceptional nor harmful. Reserve one and two stars for readings that were genuinely poor or misleading.
- 4
Write your review text. The minimum is typically 25 characters, but a genuinely useful review is 3–5 sentences. Include: what topic you asked about (without exposing personal details), what the reader did well or poorly, whether any specific information surprised you with its accuracy, and whether you would use them again. Focus on observable facts rather than vague sentiment.
- 5
Submit the review. Once submitted, Keen reviews are typically published within a few hours after a brief moderation check. You cannot edit a published review, so review your text before submitting. If you realize you made an error after publishing, contact Keen support to request a correction.
- 6
If you want to follow up on a previous review—for example, if a prediction came true months later—Keen does not currently support review amendments. The best practice is to book a new session and leave a new review that references your earlier experience.
Pro Tips
Mention specific details that validate (or question) the reader's accuracy without revealing anything too personal. 'The reader correctly identified the career situation I was dealing with without me giving any details' is far more useful than 'Amazing reading, 10/10.'
Keen weighs both the star rating and the text length in their algorithm. Reviews with more substantive text tend to be surfaced more prominently in the profile's review section. Writing a full paragraph benefits both other users and the advisor you're reviewing.
If an advisor explicitly coached you to leave a positive review, mention it in your review—this is a violation of platform guidelines and other users deserve to know. Reputable advisors never ask for or pressure reviews.
You can review the same advisor multiple times if you've had multiple sessions. Returning clients who note consistent accuracy over time are among the most valuable reviews an advisor can receive.
If This Platform Isn't Working for You
If you're specifically looking for a platform where user reviews are especially detailed and community-driven, Purple Garden has a more visual review system where users can rate across multiple dimensions (accuracy, communication, follow-through on predictions). The multi-dimensional rating format tends to produce more nuanced community feedback than Keen's single-star system.